Refund Policy
1. Overview
At Appetize (appetize-app.com), we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for refunds on our platform.
2. Eligibility for Refunds
We will issue refunds for the following circumstances:
- Technical issues preventing the use of our service
- Incorrect charges or billing errors
- Unsatisfactory service quality within the first 72 hours of purchase
- Cancellation of subscription within the trial period (if applicable)
3. Refund Process
To request a refund:
- Contact our support team at ceo@appetize-app.com
- Provide your order number and reason for the refund
- Allow up to 5-7 business days for review and processing
4. Non-Refundable Items
The following are not eligible for refunds:
- Completed food deliveries
- Used promotional credits
- Subscription fees after the trial period
- Service fees and delivery charges
5. Contact Us
If you have any questions about our refund policy, please contact us:
Email: ceo@appetize-app.com
Hours: Monday to Friday, 9:00 AM - 6:00 PM EST
Last updated: 2/19/2025
Note: This refund policy is subject to change without notice. Please check back regularly for updates.